Shipping Policy

Shipping Rates

We offer free shipping on all orders above ₹999. For orders below ₹999, a flat shipping fee of ₹49 applies.

Cash on Delivery (COD) orders include an additional ₹49 handling fee.

Delivery Timelines

Order Processing

Orders placed before 2 PM IST on business days are processed the same day. Orders placed after 2 PM or on weekends are processed the next business day.

Tracking

Once your order ships, you'll receive a tracking number via email. You can track your order from your account under "My Orders".

Delivery Issues

If your package hasn't arrived within the estimated timeframe, please contact us at hello@kalokea.in with your order number and we'll look into it right away.